Terms & Conditions
Last updated: 7 July 2026
Please read these Terms & Conditions carefully. By creating an account or using Personal Weaning Plan (the “Service”), you agree to be bound by them. If you do not agree, please do not use the Service.
1. Who we are and what the Service is
Personal Weaning Plan is an online educational wellness tool that helps parents and carers create a structured, personalised guide for gradually reducing breastfeeding for children aged roughly 12-24 months. The Service produces checklists, tips, and supporting material generated with the help of automated tools. It is informational only and is described more fully in our Medical Disclaimer.
2. Not medical advice
The Service does not provide medical advice, diagnosis, or treatment and is not a medical device. It does not replace guidance from a qualified healthcare professional. Please read our Medical Disclaimer, which forms part of these Terms.
3. Eligibility
You must be at least 18 years old to use the Service and to enter into these Terms. You are responsible for complying with the laws that apply where you live.
The Service is intended for users located in the European Union, the United Kingdom, Canada, and Australia. If you access it from elsewhere, you do so on your own initiative and are responsible for ensuring it is appropriate and lawful for your circumstances.
4. Your account
You agree to provide accurate information, to keep your login details secure, and to be responsible for activity that happens under your account. You may invite a partner to view your plan; that partner receives limited access (viewing the plan and marking steps as done) and cannot change the plan or your billing. You are responsible for who you invite.
5. Plans, payments, and taxes
We offer a free preview and one-time paid tiers (no recurring subscription). Prices are shown before you pay. Payments are processed by our third-party payment provider; we do not store your full card details. Where required, applicable sales tax or VAT is calculated and added based on your location at checkout. Paid access is granted to your account once payment is confirmed.
6. Digital content and your right to cancel
Because we supply digital content that is made available to you immediately, you acknowledge that, by requesting immediate access, you may lose any statutory “cooling-off” right to cancel once delivery has begun, to the extent permitted by the consumer laws that apply to you. If a plan was not delivered, or was faulty or not as described, you remain entitled to the remedies available under your local consumer-protection law. To request help with a payment issue, contact us using the details below.
7. Acceptable use
You agree to use the Service only for your own personal, non-commercial purposes and not to: copy, resell, or redistribute the generated content commercially; attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service; upload unlawful or harmful content; or use the Service in any way that infringes the rights of others.
8. Intellectual property
The Service, its design, and its underlying educational material are owned by us or our licensors. The personalised plan generated for you is provided for your own family's use. We grant you a limited, non-transferable licence to view, download, and print your plan for that purpose.
9. Limitation of liability
To the fullest extent permitted by law, the Service is provided “as is” without warranties of any kind, and we are not liable for any loss or harm arising from decisions you make based on the content. Nothing in these Terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or your non-excludable rights as a consumer.
10. Your responsibility (indemnity)
To the extent permitted by law, and without limiting your non-excludable rights as a consumer, you agree to be responsible for — and to reimburse us for — reasonable losses, costs, and claims that arise directly from your misuse of the Service or your serious breach of these Terms, such as using the Service unlawfully, infringing someone else's rights, or breaching the acceptable-use rules above. This does not apply to ordinary, good-faith use of the Service.
11. Suspension and termination
You may stop using the Service and delete your account at any time from your settings. We may suspend or end access if these Terms are seriously or repeatedly breached, or where necessary to protect the Service or other users.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to let you know. Continuing to use the Service after changes take effect means you accept the updated Terms.
13. Severability
If any part of these Terms is found by a court or competent authority to be invalid or unenforceable, that part will be modified or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
14. Governing law and disputes
These Terms and any dispute arising from them are governed by the laws of the Republic of Estonia, and the courts of Estonia will have jurisdiction. Importantly, this does not deprive you of the protection of any mandatory consumer laws of the country where you live, and you may also be able to bring proceedings in your local courts where the law allows.
15. Contact
Questions about these Terms? Please reach us through the contact option in your account settings, or by email at [email protected], and we will be glad to help.
Personal Weaning Plan is operated by PrimeBalance OÜ, a company registered in Estonia (registration number: 17089317). For any questions you can reach us at [email protected].